The Engaging Manager: The Joy of Management and Being Managed

Front Matter....Pages i-x
Introduction....Pages 1-22
A good send-off....Pages 23-25
A victim of downsizing....Pages 26-28
A work prenup....Pages 29-31
Acting the part....Pages 32-34
Action and reaction....Pages 35-37
Alumni activities....Pages 38-40
Assessing management potential....Pages 41-44
Boss intolerance....Pages 45-47
Capacity and performance....Pages 48-50
Change....Pages 51-53
Computer pains....Pages 54-56
Cupid among the cubicles....Pages 57-59
The dark side of happiness....Pages 60-62
Don’t feed the trolls....Pages 63-65
Double demotivation....Pages 66-68
Early adopters....Pages 69-71
Entrepreneurial managers....Pages 72-74
Expatocracy....Pages 75-77
Fashion victims....Pages 78-80
Female negotiators....Pages 81-83
Gendered wording in job ads....Pages 84-86
Green work places....Pages 87-89
Hourly payments....Pages 90-92
How to get a job....Pages 93-95
Hypocrisy at work....Pages 96-98
I’m OK....Pages 99-101
The importance of conscientiousness....Pages 102-104
Journeys to work....Pages 105-107
Leap year antics....Pages 108-110
The marshmallow test....Pages 111-113
Motivating your staff....Pages 114-116
Mystery shoppers....Pages 117-119
Negotiation skills....Pages 120-122
Off duty....Pages 123-125
Passive aggressiveness....Pages 126-128
Pathetic prizes....Pages 129-131
Pay at work....Pages 132-134
The personalities of referees....Pages 135-137
The power of priming....Pages 138-140
Real merit pay....Pages 141-143
Relationship building....Pages 144-146
Religion at work....Pages 147-149
Retail detail....Pages 150-152
Rigor versus relevance....Pages 153-155
Safety at work....Pages 156-158
Sconceable offenses....Pages 159-161
Self-awareness....Pages 162-164
Serious assessment....Pages 165-167
Sex at work....Pages 168-169
Silo-itis....Pages 170-171
Smells at work....Pages 172-174
Splitting at work....Pages 175-177
Staff surveys....Pages 178-180
Survey results....Pages 181-183
Switching off after work....Pages 184-186
They mess you up, your supervisor and boss....Pages 187-189
Truth in interviews....Pages 190-192
Under- and over-staffed....Pages 193-195
The undeserving rich....Pages 196-198
Why go to university?....Pages 199-201
Why change programs don’t work....Pages 202-204
Willpower....Pages 205-207
Work and longevity....Pages 208-210
Workaholism....Pages 211-213
You’re so vain....Pages 214-216