People in Organisations

Front Matter....Pages i-xiii
Front Matter....Pages 1-1
How to Study....Pages 3-11
Thinking and Creativity....Pages 12-16
Managing your Time....Pages 17-21
Front Matter....Pages 23-23
What is Communication?....Pages 25-35
The Business Letter....Pages 36-50
The Memorandum....Pages 51-55
Using the Telephone....Pages 56-59
Report Writing....Pages 60-63
Press Releases....Pages 64-66
Visual Presentation of Information....Pages 67-79
Giving a Talk....Pages 80-83
Communicating by Computer....Pages 84-97
Non-discriminatory Language....Pages 98-101
Front Matter....Pages 103-103
The Structure of Organisations....Pages 105-115
Organisational Concepts....Pages 116-129
Meetings....Pages 130-137
Information Systems....Pages 138-146
Management Services....Pages 147-153
Job Evaluation....Pages 154-163
Front Matter....Pages 165-165
Groups....Pages 167-179
Front Matter....Pages 165-165
Self-presentation....Pages 180-189
Motivation and Human Needs....Pages 190-201
The Employment Process....Pages 202-225
Performance Appraisal....Pages 226-233
Opportunities and Change....Pages 234-241
Front Matter....Pages 243-243
Assignments....Pages 245-256
Back Matter....Pages 257-261